Our Ethical Policy and Environmental Policy

Supply Chain: In the modern world, it’s important to know that you can trust the products that you buy. That means the organisation has taken all health and safety precautions for their staff, the clothes are not made from hazardous materials and no one was exploited throughout the process.

We’ve made sure that all our brands comply with standards that we know our customers expect. These include:

• Health & Safety procedures are in place to promote a safe working environment.
• Minimising the impact on local and global environment .
• Adhering to legal minimum wage, including any overtime pay, maximum hours of work, holiday entitlement and maternity leave
• No forced labour or imprisonment is to be used
• Employees are allowed freedom of association and collective bargaining
• Employees are not discriminated against

Custom Embroidery recognise that in managing our activities we have a responsibility to customers, employees and the general public. We incorporate the principles of sustainability into our daily practices to reduce the environmental impacts of all our activities and to help our clients and business partners to achieve the same.

We actively encourage office recycling throughout our premises, minimising material waste and ensuring efficient systems.

We reuse all cardboard which enters our warehouse for packaging and redelivery. If the cardboard is not fit for reuse we recycle it through a third party.

We also recycle all plastic from the warehouse and look to minimise our impact on the environment wherever possible.

Our print suppliers are committed to achieving continuous improvement in environmental performance of the inks that we purchase.

Our delivery service, DPD, follows an environmental policy and measures success in six key areas, CO2 emissions, waste, paper, recycled paper, energy consumption of buildings and work accidents. Examples of their commitment to the environment include:

Running the largest fleet of “double deck” trailers, 300 vehicles that carry one third more parcels than standard trailers.  Pioneering the use of solar panels on trailers to reduce energy consumption.

Using SMS technology to find out if recipients are available to sign for goods and so achieving more ‘right first time’ home deliveries rather than making wasted journeys.